Heidi in practice: Optimise your consults with Heidi Scribes

The first webinar in our Heidi series was about how to optimise your consultations with Heidi.

The webinar covered the following topics. Please note the time codes in brackets so you can skip to the section(s) you’re most interested in:

• Introduction to Heidi Scribe and its implementation in general practice, including pricing and team-wide adoption (0:37)

• Impact of AI transcription tools on consultation style and clinical workflows, with practical tips for adaptation (2:11)

• Consent processes for AI transcription in patient consultations, including posters and verbal notification (9:46)

• Strategies for communicating examination findings aloud for both patient understanding and accurate transcription (11:27)

• Review and editing of transcribed notes, use of SOAP templates, and importance of concise documentation (14:44)

• Effects of transcription tools on clinicians' cognitive load and consultation efficiency (17:40)

• Integration of measurement data (e.g., blood pressure, weight) into PMS and template customisation (19:51)

• Cultural and team dynamics resulting from universal access to transcription tools, including nurse practitioner training (21:42)

• Upcoming webinars covering advanced features, bilingual support, and template automation (25:42)

Watch the webinar below: