Heidi in practice: Getting the most from Heidi’s features

The third webinar in our Heidi series explored how to get the most from Heidi’s features — from configuring multilingual settings, customising templates, ensuring patient consent, and applying cultural responsiveness in clinical documentation.

The webinar covered the following topics. Please note the time codes in brackets so you can skip to the section(s) you’re most interested in:

  • Introduction and session overview (0:39)

  • Heidi AI scribe features and language configuration (1:35)

  • Demonstration of configuring multiple languages in Heidi (5:00)

  • Dr. Karl Cole’s practical experience (7:02)

  • Template customisation for specific needs (15:56)

  • Patient consent and transparency in using AI transcription (25:24)

  • Cultural responsiveness and documentation in healthcare (30:34)

Watch the webinar below:




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Heidi in practice: Super User practice admin

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Health Accelerator’s ACC digital assistant hits $180k milestone, boosting practice revenue and patient care